TAC Sales Inc.

When problems arise, opportunities for connection, building trust, and finding creative solutions emerge. You’ve found a Manufacturer’s Representation agency that has taken on problems head-on, for three generations and counting.

Thomas A. Caiola, 1972

We started here.

We’ve come a long way,
but we honor our roots.

We got started by spinning a $1000 loan into a multi-million dollar agency. Through values of integrity, perseverance, and solution-orientation, we’ve built great relationships and continue to exceed expectations…three generations and counting.

P.S. We work hard but don’t take ourselves too seriously. We can always find levity in the mundane. * Ask us about the handstand story.

Interested in What We Offer?

From Printed Circuit Boards and Printed Circuit Board Assembly to Mechanical Solutions, we’re here for you. Learn more about our solutions.

Here’s what we stand for:

ACCOUNTABILITY

We take our responsibility to our valued principles and customers seriously. We’re dedicated to the needs of our clients.

PERSERVERANCE

We’ve adapted through over 50 years of an evolving business, technological and human landscape.

HUMOR

We are dedicated and diligent, yet we maintain a lighthearted approach. We have a knack for finding humor in the everyday.

SOLUTION-ORIENTED, ALWAYS

We set and manage realistic expectations for our principles and customers through transparent communication.

EXCEEDING EXPECTATIONS

We always go the extra mile. Even if it’s literally driving through a snowstorm or boarding a flight to deliver a product.

INTEGRITY

We find square pegs for square holes, round pegs for round holes. Our goal is to find sustainable solutions that benefit everyone involved.

Take it from our customers.

  • Access to dependable, leading-edge technology suppliers made available through TAC Sales has been instrumental in the success of our business and in establishing myself as a high contributor to IBM's Supply Chain Organization.

    Tom Forsberg, Central Sourcing Supply Chain Manager, IBM Corp (former)

  • I have worked with plenty of outside sales representatives in the past, but none have impressed me as much as the TAC Sales team. It is noteworthy how much work, transparency, and knowledge they bring to the table. They ensure our supplier effectively satisfies our needs and deliveries on time. You can depend on the support of all team members since they all possess extensive knowledge.

    Victoria Brown, Supplier Management, Mastodon Design

  • TAC Sales is a pleasure to deal with. They are responsive and keep us updated, especially on the status of critical orders. We know we can count on them to keep us aware of progress, regardless of the day or time.

    Dawn Jacobs, Supply Chain Mgr., L3Harris

  • According to our experience working with TAC Sales for more than 15 years, TAC Sales does an outstanding job handling our accounts. With open lines of communication, their customer service is always responsive and proactive The level of customer service from TAC Sales is extremely satisfying as our representative and continues to outperform our highest expectations.

    Leon Lee, Owner, Better Enterprises, Taipei, Taiwan

  • TAC Sales’ Principal, Better Enterprise, is high on our list of preferred suppliers. They consistently provide timely quotes, competitive prices, excellent quality, and 99.8% on-time delivery. Additionally, there have been times when they went above and beyond, sending samples for items they quoted even though they had not been awarded the business. Top-notch supplier, for sure.

    Bob Janeski, Sr Procurment Mgr, PPC-Belden

  • I have worked with TAC sales over the last 30 years. Over the years, at multiple different companies, I’ve been proud to be represented by such a talented professional representative group as TAC Sales. This family-operated team has an excellent relationship with their clients. I would not work with any other group in Upstate New York.

    Bruce McMaster, Chief Sales Officer, APCT

  • TAC Sales has always been an easy, efficient, effective, and forward-thinking team to work with. They provide reliable, accurate answers and quotes in a very timely manner. They are fearless in asking their supply source to review and analyze the quote or offer provided for the best possible results.

    Jeff Greely, Sr Purchasing Manager, ECR Int.

  • I contacted TAC Sales and APCT after a recommendation from a colleague. I had a complicated flex circuit card that my current supplier was struggling with. I was greeted by a team that valued and encouraged partnership and collaboration. Together, we dialed the recipe to achieve increased reliability and quality. Thanks to the APCT team we were able to decrease the fallout percentage from 10% to less than 1%

    Fernando Branco Jr , Program Manager, Microboard Processing

How it works

You'll reach out to us via email. We can discuss design goals and expectations.

we concept & Ideate

We Generate CAD / Drawings , RFQ is created (request for quote)

We will reply and confirm receipt and advise if any further information is required.

we will advise quickly if there are any design features that may add to both complexity and cost and offer alternate solutions.

We Design for manufacturability review by our team

Quotation presented and discussed

Our quotations will be delivered and immediately followed up by one of our qualified sales representatives.

Confirmation of order will be sent for verification all details are correct.

Order booked

We will do everything possible to deliver on time and on quality. Our goal is to exceed your expectations.

Product delivered, On time, On quality

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